Terms and Conditions

Little Wira Terms and Conditions

Effective Date: 20/07/2024

Welcome to Little Wira! By using our website and purchasing products, you agree to these Terms and Conditions.

1. General

These Terms apply to all website users and transactions.
We may update these Terms at any time, and continued use of the site indicates acceptance of changes.

2. Product Information

We aim for accurate product descriptions and pricing, but errors may occur. We reserve the right to correct them without notice.
Prices are in Australian Dollars and include applicable taxes.

3. Orders and Payment

Placing an order means you agree to buy products under these Terms.
We accept debit cards and are working on adding other payment methods. Payment must be completed before shipping.
We may cancel orders for any reason, such as stock issues or pricing errors.

4. Shipping and Delivery

Shipping costs and delivery times are calculated at checkout.
We aren't responsible for shipping delays or damages; contact the carrier for issues.

5. Returns and Refunds

Contact us within 14 days of receiving an order for returns or exchanges.
Items must be in original condition and packaging; return shipping costs are the customer’s responsibility unless the item is defective.
Refunds are issued to the original payment method within 7 days of receiving the returned item.

6. Intellectual Property

Website content is Little Wira's property and protected by law.
Do not reproduce or modify any content without permission.

7. Limitation of Liability

Little Wira isn't liable for any damages from using our products or website.
Our liability is limited as permitted by law.

8. Governing Law

These Terms are governed by the laws of New South Wales, Australia.
Disputes are subject to the exclusive jurisdiction of the courts in New South Wales, Australia.

9. Contact Us

For questions about these Terms, contact us at littlewirabooks@outlook.com.

Return and Refund Policy

Little Wira Return and Refund Policy

We want you to be satisfied with your purchase from Little Wira. If you're not completely happy with your order, our Return and Refund Policy outlines how you can return items and receive a refund.

1. Terms of Return

You can return items within 14 days of receiving your order.

2. State of Return

Items must be returned in their original condition and packaging.
Products should be unused, unworn, and undamaged.

3. Reason for Return

Returns are accepted for defective, damaged, or incorrect items received.

4. Process for Return

To initiate a return, please contact our customer service at littlewirabooks@outlook.com with your order number and details of the item(s) you wish to return.
Once your return is approved, you will receive instructions on how to send the item back to us.
Return shipping costs are the customer’s responsibility unless the item is defective or incorrect.

5. Process of Refund

Once we receive the returned item and confirm it meets our return criteria, a refund will be issued to the original payment method.
Refunds will be processed within 7 days of receiving the returned item.
Please note that it may take additional time for the refund to appear in your account, depending on your bank or payment provider.

6. Contact Us

If you have any questions or need assistance with your return or refund, please contact our customer service team at littlewirabooks@outlook.com.

Terms and Conditions

Return and Refund Policy

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